In 2022, La Poste Groupe continued its transformation. New local services, responsible bancassurance offers, trusted digital solutions, health-care services, investment in decarbonising transport and in modernising its distribution network, etc. Many initiatives were deployed across all the group's business lines.
Having taken on the status of a mission-led company (Entreprise à mission) since 2021, La Poste has placed the demographic, environmental, regional and digital transitions at the heart of its strategy, and made social commitment the cornerstone of its business model. La Poste Groupe's first Integrated Annual Report provides tangible evidence of the group's value creation.
This first Integrated Annual Report is based on the Value Reporting Foundation’s framework. It was prepared jointly by the group’s Communications Department, Social Commitment Department and Financial Communications Department. Its content was co-developed with the input of the Strategy Department, the Human Resources Department and the Communications Departments of La Poste Groupe’s business lines and subsidiaries.
Contributing to the common good
At a time when the world is undergoing major transitions, La Poste Groupe has made social and environmental responsibility central to its development and to the performance of its public service missions. This value is embedded in its purpose (raison d’être), in its commitments as a mission-led company, in its strategic plan and in everything that has shaped its identity for 600 years. And it guides the group as it plans and builds its future with its stakeholders.
Consolidating the Group's strengths
To achieve its strategic ambitions for 2030, La Poste Groupe continued to strengthen its main assets in 2022: a multi-business model with synergy between four business lines, a vast innovation ecosystem, committed employees as its number one priority, and strong, open governance. In a complex environment, it has also extended its risk management system.
Acting as a committed local leader
From new offerings and new acquisitions in promising markets, to new partnerships creating value, the year 2022 was marked by various achievements in all of La Poste Groupe’s business lines. Attentive to the new behaviours and new expectations of its customers, the group accelerated the digital transformation of its businesses, while continuing to make people its primary focus. Throughout France, the group provided tangible solutions in response to the climate emergency and social divides.
Creating sustainable value for all
In 2022, despite a challenging environment, the group’s multi-business model and strategic diversification continued to pay off. The group is determined to make a positive impact on the world around it, as highlighted by its environmental, social and societal commitments, which were reaffirmed in 2022.
La Poste Groupe 2022 Integrated Annual Report:
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