In the law of 2 July 1990 (amended by the laws of 20 May 2005 and 9 February 2010), the French government gave Le Groupe La Poste the public service mission of contributing to regional planning and development.
We are therefore committed to playing a role in regional planning and making it easy for the French people to access our services. How? By giving 90% of each region’s population access to a La Poste outlet within five kilometres and 20 minutes by car from their homes.
Local outlets for all
The process is supported by a postal coverage agreement signed by the French government and the French Mayors' Association (AMF). This agreement is renewed every three years. For the 2017-2019 period, a provisional equalisation fund of 522 million euros was granted. This fund is managed by the National Postal Presence Observatory (ONPP). It helps us invest in specific initiatives which contribute to regional postal service planning: pooling services, training, social mediation, renovations, experimentation, etc.
To improve our local presence, we are in frequent contact with local authorities, ensuring that our initiatives are in line with local needs.
These local discussions are held at Departmental Commissions on Local Postal Presence (CDPPT), which meet at least once a year and more if necessary. La Poste adapts its services to provide a relevant presence in all areas of France, including mountainous regions, new priority areas, overseas departments and rural revival areas.
Thanks to our comprehensive coverage, we can help compensate for the inequalities that can be experienced by a country as diverse as France. Our work in reducing geographical and social inequality is also something that motivates and is fundamental to each of our 253,000 employees who bring the Group’s ambitions to life on a daily basis.
La Poste has helped set up 500 public centres (MSAP) on the country
With 8,414 post offices and 8,686 partnerships with regional authorities, traders, those working in the social and solidarity economy, and nursing homes (EPHAD), the Group provides a range of ways for people to use its services as well as unique coverage of the country.
Above all, regional planning is about finding solutions for rural and urban populations,
offering our customers suitable time slots, reducing digital illiteracy through education and IT solutions, upgrading post offices and developing new ways to pool services. These initiatives are proof of the Group’s ability to continually adapt.
La Poste has also helped set up 500 public centres (MSAP) in partnership with the French government and regional authorities. These are places where the French people can go to be given support by a La Poste employee, who will help them access the public services they need. All in one place.
Thanks to its innovations, La Poste is able to innovate to fulfil this public service mission and is seen as key to regional development and a catalyst for social cohesion.