The promotion of the circular economy also applies to the range of products and services that the group makes available to its customers, such as envelopes, parcel packages and cell phones. La Poste Mobile aims for 10% of its phone sales to concern refurbished phones and is developing phone repair, reuse and recycling offers.
La Poste 's objective is for its parcel and mail packaging to incorporate 60% of recycled materials while maintaining packaging that is 100% recyclable and aiming for zero non-reusable plastic packaging. In 2021, it tested and then deployed a dual-purpose flexible bag.
La Poste advises its e-retailer customers on how to reduce the amount of empty space in packages and consume fewer raw materials, as well as on how to integrate recycled materials while maintaining the strength of the packaging. In 2021, to support the development of the e-commerce sector, La Poste created a certification label that sets out the technical, environmental and societal standards required to ensure the successful delivery of parcels with reusable packaging, including an industrial process for the return of empty packaging.