The range of services includes picking up/dropping off parcels, attending neighbourhood events, getting help in dealing with smart objects and controlling energy expenditure, finding trusted service providers for childminding or housekeeping, renting electric bicycles online, managing co-working spaces, storing essential documents in a secure digital safe, and even getting support with admin.
These are all provided as a human-led local service in the form of a postal ambassador, who is physically present on the premises for at least 3 hours a day, 6 days a week. A permanent digital presence is also guaranteed 24/7 via the mobile app.
This service is both BtoB and BtoC. It is aimed at social housing associations, real estate developers, planners and investors who themselves provide facilities for residents, shopkeepers, companies, employees and tradespeople.